Deputy Head of Research & Projects

CUSTOMER EXPERIENCE & SOLUTION ENGINEERING
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Our mission

Have every AI / LLM / ML model being powered by data optimized by SmartOne.ai.​

Our vision

Build a future where human insight and technology come together to unlock endless possibilities for growth and progress​.

Why join SmartOne.ai?


At SmartOne.ai, we believe that excellence is born from innovation and human potential. We foster a culture that's agile, bold, entrepreneurial, and people-first.

Join a company with a strong social impact, and let's build the future of technology together!

What will you do?

Lead the analysis of customer needs, design appropriate solutions and supervise their implementation, from the pilot phase through to deployment. Coordinate teams, ensure transition to production and stakeholder alignment. Provide inspirational leadership and drive continuous process improvement.

Responsibilities

  • Design and validation of P​OCs: Analyze needs, test solutions with customers and draw up a clear report with suggestions for improveme​nt.  
  • Pilot project management: Plan and monitor pilot phases, anticipate risks and measure results before deploym​e​nt.
  • Customer communication: Ensure customer relations, present results and liaise between customers and internal teams during the POC and pilot phases.
  • Internal coordination: working with internal teams, ensuring good communication and compliance with processes​ to achieve common goals.
  • Supervision of project teams: Support project managers, monitor project progress and train teams in the necessary tools and methods.
  • Monitoring production roll-outs: Ensuring optimal deployment in production, documenting processes and gathering feedback to improve future transitions.
  • Leadership: Organize and supervise a team of 10 people, allocate tasks and manage priorities. Monitor performance via KPIs. Identify talents, value contributions and support skills development through training and coaching.

Profile

  • Bac+4/5 computer science, data science, project management, mathematics,
  • Technical skills :
    - Advanced project management - Technical expertise
    - Tools and technologies​
  • Relational and organizational skills :
    - Excellent communication skills
    - Leadership and collaboration 
    - Stakeholder management
    - Customer focus 
    - Organization and prioritization​ 
  • Strategic skills :
    - Global vision
    - Continuous improvement
    - Problem solving 
    - Results orientation
  • Language proficiency :
     - French: C1
     - English: C1​

What do we offer?

Compensation & Perks

A competitive salary package.

Daily meal and transport allowances.

An on-site medical center.

A complementary health insurance.


Training

Professional hands-on training sessions.

An annually updated training catalog.

Dedicated self-training spaces.


Work environment

A new and secure building in a fast-growing area.

A spacious and well-equipped cafeteria.

A dedicated mothers' room.

Entertainment activities: games, library, free Wi-Fi...

Sponsored events throughout the year.

Career path

A simple and transparent process.

Internal mobility is encouraged for all our positions.

About SmartOne.ai

Our origins

From 1 to 1000 employees in a few years.

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Our origins

A globally connected team.

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Our origins

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