Information Systems Manager

INFORMATION TECHNOLOGY & SYSTEMS
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Our mission

Have every AI / LLM / ML model being powered by data optimized by SmartOne.ai.​

Our vision

Build a future where human insight and technology come together to unlock endless possibilities for growth and progress​.

Why join SmartOne.ai?


At SmartOne.ai, we believe that excellence is born from innovation and human potential. We foster a culture that's agile, bold, entrepreneurial, and people-first.

Join a company with a strong social impact, and let's build the future of technology together!

What will you do?

Join a team at the heart of innovation: lead, coordinate, and drive our IT operations to support the company’s growth and transformation!

Responsibilities

  • Support to Business Processes:
  • Assists and advises business processes (Customer Success, Operations, Tech, IT Department, etc.) on the use of information systems and ensures the smooth execution of projects and tasks.
  • Provides technical expertise in the monitoring, implementation, maintenance, and troubleshooting of infrastructure components and their deployment.
  • Communicates and works closely with various business processes and stakeholders to align architecture and configurations with the company’s objectives.
  • Administration, DevOps, Technology Watch, and Innovation:
  • Guides the team and solutions on technical architecture to deliver scalable, maintainable, and comprehensive solutions following industry and security best practices.
  • Ensures the production, maintenance, and configuration management of the infrastructure (servers, equipment, network, cloud, etc.), with a focus on minimizing technical debt.
  • Promotes a DevOps culture within the team, fostering agility, continuous improvement, performance, and innovation.
  • Budget Management and Compliance:
  • Manages IT budget components, ensuring cost optimization, forecasting, and expense tracking in line with company objectives and vendor relations.
  • Ensures information systems compliance with applicable standards (legal requirements, GDPR, ISO, SOC, etc.) and internal policies, particularly regarding cybersecurity.
  • Implements and monitors IT governance processes (auditability, traceability, access management, documentation) to guarantee compliance and the resilience of information systems.
  • Project Management:
  • Manages improvement projects (scope, timelines, deliverables), prioritizing tasks based on ongoing operations and business needs.
  • Oversees and participates in the team’s daily activities, ensuring timely delivery, quality, and budget compliance.
  • Identifies potential risks and issues, implementing mitigation plans as necessary. 
  • Leadership and Team Management:
  • Leads, organizes, plans, and controls team activities.
  • Handles recruitment, performance management, development, and training of team members.

Profile

  • Engineering schools specialized in IT
  • Equivalent Bac+5 (Master’s level) diploma in Computer Science: MIAGE, IUP Informatique, Computer Science Master's degree, etc.
  • Experienced IT professionals with 5 to 10 years of relevant background.
  • Strong expertise in network equipment, configuration, and administration: switches, firewalls, Wi-Fi & controllers, traffic shaping & QoS, etc.
  • Strong expertise in system equipment, configuration, and administration: physical servers, VMs, containers, clusters, orchestration, authentication, domain management, databases, etc
  • Solid knowledge of DevOps practices: automation, provisioning, Git, monitoring, etc.
  • Strong experience with cloud providers and services: GCP, AWS.
  • Team management experience.
  • Project management experience.
  • Good understanding of the company's information system architecture and functionalities.
  • Sound knowledge of the company’s environment and its business-specific requirements.
  • Fluent in French and English.
  • Leadership and coaching abilities.
  • Strong problem-solving skills and ability to propose effective solutions.
  • Excellent listening and communication skills to accurately identify user needs.
  • Methodical approach and attention to detail.
  • Strong risk assessment abilities, both technical and data-related.
  • Adaptability and curiosity, with a commitment to keeping pace with fast technological changes to optimize existing systems.

What do we offer?

Compensation & Perks

A competitive salary package.

Daily meal and transport allowances.

An on-site medical center.

A complementary health insurance.


Training

Professional hands-on training sessions.

An annually updated training catalog.

Dedicated self-training spaces.


Work environment

A new and secure building in a fast-growing area.

A spacious and well-equipped cafeteria.

A dedicated mothers' room.

Entertainment activities: games, library, free Wi-Fi...

Sponsored events throughout the year.

Career path

A simple and transparent process.

Internal mobility is a priority for all our positions.

About SmartOne.ai

Our Origins

From 1 to 1000 employees in a few years.

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Our leaders

A globally connected team.

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Our News

Latest articles from SmartOne.ai.

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