What will you do?
Installation, maintenance, and support of IT equipment and software, with extended technical assistance for non-IT needs.
Responsibilities
- Management, Installation, and Maintenance of IT Equipment:
- Setup and maintenance of workstations
- Inventory tracking of all workstations
- Troubleshooting hardware and software-related technical issues
- Management, Installation, and Maintenance of Software:
- Installation, uninstallation, and reinstallation of software
- Software configuration and customization
- User Support and Technical Assistance:
- Listening to users and identifying technical issues
- Proposing and implementing effective solutions
- Escalating issues to Internet providers in case of connectivity failures
- General Technical Assistance Beyond IT:
- Implementing procedures in the event of power outages
Profile
- Minimum Bac+2 in Computer Science, Electronics, Telecommunications, or equivalent (with a focus on IT System Maintenance or System and Network Administration)
- Familiarity with operating systems such as Windows (WS 2008/2012/2016, Windows 10/7) and Linux (Debian, Ubuntu, CentOS, OpenSUSE)
- Knowledge of IT systems (installation, Active Directory)
- Knowledge of computer networks (TCP/IP, ICMP, Router, Switch, Wi-Fi, etc.)
- Knowledge of monitoring tools (Zabbix, CACTI, etc.)
- Knowledge of IT systems (installation, Active Directory)
- Knowledge of computer networks (TCP/IP, ICMP, Routers, Switches, Wi-Fi, etc.)
- Investigative skills
- Proficiency in the French language
- Knowledge of the English language
- Ability to self-train
- Strong teamwork skills
- Ability to work under pressure
- Ability to work during nights and public holidays
- Enhanced analytical and judgment skills
What do we offer?
Compensation & Perks
A competitive salary package.
Daily meal and transport allowances.
An on-site medical center.
A complementary health insurance.
Training
Professional hands-on training sessions.
An annually updated training catalog.
Dedicated self-training spaces.
Work environment
A new and secure building in a fast-growing area.
A spacious and well-equipped cafeteria.
A dedicated mothers' room.
Entertainment activities: games, library, free Wi-Fi...
Sponsored events throughout the year.
Career path
A simple and transparent process.
Internal mobility is encouraged for all our positions.